Terms and Conditions

1. Who we are

This online shop is operated by Businessware Consulting, Trollingerweg 6, 74354 Besigheim, Germany. Contact: klaus@businessware.de.

2. Orders and contract formation

By placing an order, you make a binding offer to purchase digital documents. The contract is formed when we confirm the order or provide access to the product.

3. Prices, taxes, and payment

All prices are stated in Euro (€). Payment is made via PayPal. Any applicable taxes are shown at checkout.

4. Shipping / delivery

No physical shipping is provided. Products are delivered digitally by download, email, or online access.

5. Digital products

Our products are digital documents. Access may be granted immediately after successful payment.

6. Returns, refunds, and cancellations

Due to the digital nature of the products, returns and refunds are not accepted once access or download has been provided, unless required by mandatory law. Clear ecommerce terms help define rules, rights, responsibilities, and liability limits [1] [5].

7. Data collection and use of personal data

We collect and process personal data only to the extent necessary to process orders, handle payments, deliver digital products, and communicate with customers regarding their purchase.

Personal data may include name, email address, billing details, payment-related information, and order details. Payment processing is handled through PayPal.

We do not sell, rent, or share customer data with third parties for marketing purposes. We do not use customer data to send spam emails or unsolicited advertising.

Personal data is processed in accordance with applicable data protection laws, including the GDPR where applicable. Customers may contact us at klaus@businessware.de regarding questions about their personal data.

8. Customer responsibilities

Customers must provide accurate order and payment information and use the digital documents lawfully.

9. Warranty / liability limits

Statutory rights apply. Liability is limited to the extent permitted by German law.

10. Intellectual property

All digital documents, texts, templates, designs, and materials remain the intellectual property of Businessware Consulting.

11. Governing law and contact details

These Terms are governed by the laws of Germany. Contact: klaus@businessware.de.